Eden Roc Resort Hotel

The staff are Eden Roc,s biggest asset as they looked after us at the pool,bars,restaurants, rooms and reception always with a smile and a warm and friendly chat. The rooms are well appointed and clean. The pool areas are well maintained with comfortable sun beds and good towels provided. The restaurants to choose from are varied in types of cuisine and mostly good, our favourite was Miraflores Peruvian cuisine which was excellent. Our only negative was the poor choice of beer in the bars we would have preferred Alfa or Mythos greek beers. Lovely holiday cheers

The hotel is beautiful and the location unique. The food at the buffets is varied and good, better than the restaurants. The staff was nice and helpful and the all inclusive is truly all inclusive. The only reason why it's not a 5 is the entertainment. There was quality live music every evening, but no other activities. The animation team was invisible throughout the day and didn't do much than dancing and clapping in the evenings. Overall it was still an excellent experience.

They have activities for all ages. The breakfast buffet was good and fresh. The front desk was very welcoming and kind. It was a very fast check-in with champagne. Our dinner reservation was made by guest service TSAMPIKOS is his name. He was able to make the impossible happen for my family and I. I cannot say enough good things about this property. The bar tenders were very nice. Everyone we came across made us feel welcome. My wife is from Jamaica and I’m from Inglewood CA. I would highly recommend this resort to anyone of any race.

Terrible room given on check in but they did move us. The terrace of our room was not maintained all weeds coming up and looked messy. Not enough staff on the bars especially, to many queues and long waits although the staff were very good. Buffet was ok but not 5 star standard. No service for drinks around pool and beach area that would be expected from a 5 star hotel. Lots.of choice of different restaurants if you are lucky enough to have concierge pre book for you prior to arrival. Not all of our party were so lucky and found it hard to get in. In all a ok hotel and nice staff but defiantly not 5 star