Hotel Excelsior

clean room and very convenient location.

Only stayed one night, booked short notice and price wasn't high. The room itself was large, bathroom too was a good size with both a bath and shower. However if you look closely you can see quiet a few stains and dirty places. The lamps in the room need to be replaced asap, they are dirty and have a stains that look like mold all over them, they should be thrown away. There's a big gap under the door of the room, I could put my hand under it, not sure the reason for that but it made the room feel less secure. Another thing is the bathroom isn't the same height as the rest of the room, it's lower but it's not clearly marked by anything and a couple of times we forgot and tripped, we were ok but an older person might find it hazard as the step has no marking on it at all. We booked online with breakfast so went down for it in the morning, but the guy stopped us at the entrance and wouldn't believe us, i had to go online and show him my booking info/receipt and even after that we had to wait for him to go to reception and talk to them before we could get any breakfast, an unnecessary delay to our day. The breakfast buffet itself was good, we were the only guests there, plenty of veggie options, the fresh fruit was nice. The toiletries provided in the room were good quality, I especially liked the body/hand lotion. Overall we slept well, it's a bit rough around the edges but for the price it was fine and the location was good.

Big and clean

clean room nice to stay and nice food near by shopping centre