Nirú Ocean Suites by Binniguenda

The room bay view was excellent, centric location, the breakfast and dinner were really good and the staff were very kind, the room was nice but the only bad thing was a humidity smell in it.

The staff was very nice and helpful. The property was exceptionally clean and decor beautiful. The rooms were very comfortable and we loved the large balcony, patio furniture with the sea view. We felt there should have been more food and desert options. We went to Binguenda a few times for that. Prices are a bit high for Santa Cruz area. This is a place mainly for adults which works for us. Thank you for helping make our trip lovely.❤️

The hotel was wonderful but it was the staff that made it amazing. Very kind and always there to help make your stay better. Will definitely be coming back

The grounds and building are excellent. Very clean and modern. Rooms are comfortable and have great amenities. Beds, linens and sheets/towels are nice as well. Beware, the standard rooms have NO view or deck area. They literally back onto a fairly busy walkway, which is your view. To upgrade, the cost is quite high. For the next level upgrade (Junior Suite) we paid $1400CAN for 6 nights. Food was decent, the buffet was repetitive after 10 days. Some of the dishes that should have been warm or hot were not. The menu items were prepared fresh and definitely were better. Same with the breakfast....buffet was decent, menu items were much better. Drinks were all over the place. They had Dos XX on tap and many types of low grade hard alcohol. Mixed drinks were a crap shoot, unless you ordered something very simple. They had no drink menu, but I think that would be helpful so that the bartenders could all be trained to make drinks the same way. Staff was similar to most places. Some good, some ok, some indifferent. We had a couple of experiences where we sat first, but were served/waited on after local couples were sat after us. This happened more than once. We also had to help ourselves to menus a few times while staff were talking amongst themselves and/or on their phones. Cleaning staff were excellent however! All in all, a solid 3.5. For the original price we paid, plus the upgrade, the value just wasn't there. For our all in price, better choices exist.