Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa

Staff was great very attentive very helpful location. Great beach is right there pools are awesome. Hotel needs a little upkeep..

Room: clean, spacious for a basic room. Beds were hard. Ocean view room-not so much when trees are blocking most of the view. See comments under property Food: buffet very basic, not enough variety, steak house- good, Mediterranean-good Asian-good Italian-good. All restaurants had great service, serving sizes were tasting sizes, but when you get an appetizer, main dish that is enough. Bar service was great. Property: this is a hotel with condos on sight. I did not know that when I booked. It doesn’t make a difference, but the buildings on the right side in all the pictures are the condos not the hotel. The hotel is the building in back of the pool set back from the beach. Very limited activities offered. There are servers at the pool and beach for drinks and limited food. This hotel is nice but not the best. They have made updates but need to get better mattresses, more entertainment (dj, piano) at night. They did have karaoke 2 nights but then at 10:00 all shuts down, improve food options in buffet. Room service was the best for breakfast.

Amazing stuff, very polite and helpful. Rooms are clean, it might need slight upgrades, but overall not to bad. Food is the best in the buffet and Grill. Other restaurants on site food is fresh but don’t be surprised how small portions are. Pool is very clean as well as beaches. Coffee shops is amazing as well as lobby bar and beach bar. Over all great experience and definitely recommend it.

I have very mixed feelings about my stay. The resort itself is beautiful, featuring three massive pools, and generally good food with smiling staff. However, the "behind the scenes" experience was exhausting, and by the end, I was actually ready to head home early. I moved to 3 different rooms within the first few days ( Room 1: Started with a toilet that wouldn't flush and a massive sink leak. Maintenance was intrusive, returning after I asked for privacy and leaving dirty boot prints behind. Room 2: The AC leaked a white, paint-like substance. I had to insist the manager inspect the splattered bedding with me before moving again. Room 3: Better, but shared a wall with a loud, banging elevator and had a recurring dripping noise in the AC.) The pools are lovely and warm, and the pool guys work hard at cleaning, but the physical state of the area is concerning. There are missing tiles, broken sections, and rough, dirty cement on the pool stairs. Many of the outdoor steps are broken and falling apart, and the chaises and umbrellas are chipping. There is also a weird "policing" of the umbrellas; staff would constantly close them on poolside guests. They really need a better setup for windy days and more permanent shade options. Be prepared for the local wildlife. Birds are a constant problem, but there is also a family of iguanas that harass guests for food, even climbing right up onto the chaises! This is made worse by fellow guests who leave trash out.