Brand New Cozy Home

Air conditioner was ice cold, staffs were friendly and very attentive. Fast response with care

The places is very modern, clean! You can walk to the zoo in 2 minutes and the easily accessible by transit.

Ok

We were excited to check into our home stay located in district 1. It was brand new, located by a beautiful green space and the river. However it didn’t have the easiest drop off and pick up spot to catch a ride. The apartment was as cozy with the exception of the bed in which we woke up the first morning stiff and sore. They did accommodate us with a mattress topper but the bed was still incredibly uncomfortable. The room was hot even with the AC blasting at its coolest temperature and we were accommodated with a fan which helped. The fan also helped with creating white noise to muffle the loud street noise. The street in front was dirty, muddy and littered with garbage. For the most part our stay was okay but the real kicker was getting blasted out of a deep sleep by the fire alarm. We jumped out of bed thinking there was a fire but it was a false alarm. There is no one onsite so we had to call someone to let them know and we had to shut the alarm off ourselves until someone arrived to ensure everything was okay. They had the fire system checked the next day and said it was due to the system being dusty. The building inside was very stuffy and seemed like it had poor ventilation. After we were reassured that the fire alarm system was checked and all was good we noticed the smoke detectors were no longer on. When we brought it to their attention they gaslight me saying not to worry. There were several people on the WhatsApp communication thread which was confusing.