Mitsis Summer Palace

Lovely location, quiet and great food and selection of restaurants. As built on the side of a hill, expect lots of steps.

Good al la carte food but the main buffet was lacking in comparison to the star rating. Staff were really nice and attentive. Had a pool room didn't leave the room to go to the other pools so I can't comment on pool and facilities. There's a lot of steps so bear that in mind.

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Booked for 30th wedding anniversary and advised them - no acknowledgment at hotel - my daughters came too and were given the better room of the two booked. The main lobby and dining areas are very dated - told pool opened 8/8.30 arrived at 7.55 every sunbed taken already - I asked pool attendant when the beds were taken - he said 6.30am & suggested I ask the towel man to put some out for us the next day (at cost of a tip) rooms overlooking infinity pool area get disturbed at 6.30am every morning from noise of people saving sunbeds. They’re meant to move belongings if no-one sitting on sunbeds for more than an hour - I can confirm that does not happen. Hard to get beach sunbeds also as guests from other hotels use them as area is not patrolled. There are a lot of stairs here and nowhere local to walk to really, other than other Mitsis hotels. Superior rooms are lovely - 1511 (superior sea view ) has loungers on terrace. Note: guests staying in room next door can walk onto your terrace easily. Book the a la carte restaurants before you arrive, if possible, as you probably won’t get into them if you don’t. The breakfast buffet is average- too much oil used on everything. Lunch /evening buffet is average food. The Med and Dusk restaurant have good food. They should send their chefs to the Tivoli Hotel in Alvor, Portugal, to see quality all inclusive food being served. Queues for drinks in eve. Communication in English is poor here - Not a five star yet.