Wonderful staff! Made our stay that much more exceptional.

This Ryokan was absolutely perfect. Train station literally across the street. Quiet area and the property itself was spectacular. Rooms were spacious, food was delicious. Also, onsen near the lake was peaceful. I would highly recommend staying here.

The service was excellent. The staff went above and beyond to make our stay a positive experience. The only reason for putting 4 stars is that the bathroom in our room had a strong ammonia smell. Also, as a heads up, I went with my elderly mother and the building had steep stairs to get to the bath and dining, and the room was not exactly barrier free and we tripped over a couple of times (We didn't think much of it at the time of booking, so it's our fault) Otherwise, it was a great!

The service was excellent. The staff went above and beyond to make our stay a positive experience. The only reason for putting 4 stars is that the bathroom in our room had a strong ammonia smell. Also, as a heads up, I went with my elderly mother and the building had steep stairs to get to the bath and dining, and the room was not exactly barrier free and we tripped over a couple of times (We didn't think much of it at the time of booking, so it's our fault) Otherwise, it was a great!