Aer Hotel Malpensa

Shuttle service is very efficient. Very affordable.

The airport shuttle picked me up on time and was well marked. The 20 minute ride was through an attractive countryside with a fabulous mountain range backdrop. The exterior of the hotel property needs some work but the interior looked recently renovated. Check in was quick and efficient. On my way to my room and entering my room backed up my thinking the property was recently renovated. The room was large with french doors that opened to let in fresh air. The bathroom was super clean and spacious with a large shower. The hotel restaurant opened at 7:30 pm. The menu was Italian fare. I ordered eggplant parmigiana (probably the best I had ever had) and a mixed green salad with a glass of red wine; all for 20 Euros. I slept well and then enjoyed a typical European buffet breakfast with hard boiled eggs, an array of hams, salamis, and cheeses along with breads and pastries. The shuttle to the airport was timely and efficient. I will most definitely do this hotel again when I return to Milan.

Great staff y Clean room

The hotel accommodations are fine, however they need to communicate better with their customers. I did not have phone service to call the hotel shuttle for a pickup from the airport. I was given the hotel’s email address to request shuttle service. They never replied to my email. We ended up taking a taxi to the hotel for 50 euro. When we checked in, we were not told that we needed a reservation to have the breakfast buffet the next morning. The manager was kind enough to serve us a coffee and cornetto.