Secrets Vallarta Bay Puerto Vallarta - All Inclusive

I cannot say enough about this resort. I was there for a friends weekend with my bestie and we could not have chosen a better place. The drinks were strong and plentiful, the food was enjoyable (and bonus, you did not need reservations for most places!), the property was maintained wonderfully, and there were also pool chairs available (might be because we were there in low season, but still appreciated!). I especially appreciated there being a family side and an adults side (as a mom traveling without her kids for a change!). The staff also went way above and beyond. I dropped my phone while out in the Zona Romantica the night before we departed and was freaking out (understandably). Jennifer, in Concierge, went WAY above and beyond to do sleuthing between out Uber drive (who was also fantastic) and Find My Phone location services. I ended up getting it back with credit card and IDs intact and would not have been able to do so without her help. I don't normally want to repeat places but Secrets will be in future vacation plans for sure. Thank you to all the staff! (and special should out to Alejandro, our butler!)

The staff was amazing, the rooms was a bit outdated, but overall everything was great. Beautiful resort.

Excellent service. Beautiful property.

Everyone was very friendly. Resort is pretty. When greeted with a person we thought was staff to let us know about the property. We find out it’s someone trying to sell something. Did not like that. Also when trying to find out what was going on at the property. No one told us about downloading the Hyatt app. Was told to go to a certain channel on tv but we did not have the channel. That being said the restaurants and staff were great! The grounds are pretty. Everything is very clean and safe!