Staff are amazing and very helpful

The room was beautiful and very clean. The atmosphere of the courtyard was always calm and a very relaxing place to be. But above all else, the staff was more than courteous. Moad and Nadir went above and beyond for me and my friend during our stay. Made us feel welcome, and had great conversation.

This was our family’s first visit to Morocco and it was incredible! Arriving in Marrakech was a little overwhelming at first, but the staff at the Palais took care of every detail for us! We felt very safe and welcomed, our room was beautiful and clean, and every recommendation for sights to see and places to eat was perfect. I would highly recommend staying here for the location, but more importantly, for how accommodating and pleasant the hotel was.

This is a tranquil oasis in the middle of Marrakech chaos. A very old, traditional property with patios, gardens and multiple sitting areas that has been very well-maintained. What makes the experience special is the helpful, accommodating staff with excellent advice for restaurants and what to see. Noella was the star of this team. The food is very good but the restaurant is not licensed for alcohol, though bring-in may be an option. The breakfast is very good with omelette available to complement fresh juice, fruit and Moroccan bread goods. We had oriignally booked for 5 days, but extended to 6.