Mercure Kyoto Station

Beautiful room and very comfortable bef

The staff were excellent, very knowledgeable, and spoke great English when our Japanese was lacking. They had all the amenities we needed from umbrellas to a scale for checking bag weight. Check in and check out was a breeze. The room we had was on the top floor so it had a good view and had good quality Nespresso pods so I didn't feel like we needed to get coffee from anywhere else. The room was also quite modern looking and well decorated but that is not always a good thing. The many fixtures and details in the room meant there were lots of corners and little hard to reach spots that weren't super clean. The cleaning staff did an excellent job when they came in so I think this is a design problem more than anything. I would also caution guests from eating at the breakfast. There are so many yummy places near the hotel that cost a fraction of the $30+ dollars they charge per person. Overall a great stay and I will stay there again next time I am in Kyoto.

This place was amazing, the staff here was fabulous.They were so outgoing and helpful. We arrived at 2 am, i had booked through expedia at eleven p m a few hours before are other hotel was horrible, This hotel is nothing but class. They stepped up. Let us check-in early that morning at 2 AM We were so grateful after flying in from Taiwan to Tokyo Then Osaka, and then, we took the public train to kyoto, we could not find an uber. Our first hotel did not have any water. They did not inform anyone after being on 3 planes. We just wanted to relax and shower. We had to check out of the ***sakura terrace gallery kyoto*** do not stay there, you will regret it. This hotel was the best. Everything about this hotel made our stay in our trip in kyoto worth it. Everything near here was close. My wife was extremely happy. When we come back to Japan this will be top on our list to stay at. You cannot go wrong here.May you all have a safe trip and stay blessed To the hotel management and staff, thank you so much. You guys were great. The customer service and your dedication to this craft is noted. Thank you again from the bottom of our hearts.

I had three weeks in Japan and my four nights here were the best stays of the trip. It’s nothing more than a five minute stroll from Kyoto station which makes moving around the city easy, and is walking distance from a plethora of places to eat and drink, as well multiple city attractions. The reception staff are kind and exceptionally polite, the room was beautiful and spacious with a beautiful view across the city; it smelt good and it was maintained daily to a fantastic standard amongst our bags and clutter. Sometimes it’s easy to try and avoid chain hotels but this one felt different, it felt full of love and appreciation for guests. Don’t hesitate to stay here, you won’t regret it.