Hampton Inn & Suites Houston Sugar Land

It is new and clean, the bed is comfortable.but the breakfast had not much to afford, kind disappointed 😔

Jessica and Kathy were the BEST employees during our three-night stay at this location. Their friendliness and going out of their way to help me were the best part of staying here. Rooms - sketchy AC and very humid at times. No AC in the halls which seemed weird. Beds were very comfortable and the Down-alternative pillows were GREAT. Bathroom - very clean Breakfast - good selection and even a vegetarian option Sunday. Amenities - didn't use any. Only one elevator was in use. With multiple baseball teams in for the weekend, the wait was up to 20 minutes. My daughter and I opted for the stairs even though she had just had surgery at the local hospital.

The rooms were very cleaned and well stocked. Lots of room for parking and useful back entrance near the elevator made it very easy to come and go. The breakfast was ok nothing exciting… my only complaint was only one elevator was in service and with 6 floors and only 1 working elevator, wait times were long. Also the 6th floor was overly hot due to there not being a door on the ice machine room. Was the hottest floor in the hotel. The room temperature however was fine and controlled per room so just the hallway. Which was uncomfortable because the elevator wait was long.

This hotel is always clean and the staff is amazing. Breakfast is very good. The power was out for 2 hours one day, which was very frustrating and it was over 90 degrees that day. I assumed the hotel had a generator for these type of emergencies (they really should get a generator considering the customers are paying for their hotel stay). Thank you.