Gran Melia Xian

I purposely chose this place as a closer hotel location rather than staying near the bell tower to be closer distance drive to the terracotta warriors and it was the best hotel I booked through my whole stay in China. Robin was my concierge who provided great communication throughout my stay there. He helped arrange transportation pick up from train station to hotel and back. During my stay he also provided recommendations around the hotel. The breakfast buffet was delicious and hotel was clean. The red room which I had hotel room at thanks to Expedia was super exclusive to included happy hour that the tapas style food and drinks left us full.

Our stay at the Gran Melia Xi'an was nothing short of perfection and exceeded all our expectations. The hotel staff is truly outstanding. At every turn, they were incredibly friendly, professional, and immensely helpful. We were always greeted with a smile, and they were prepared to accommodate every request, which elevated our entire vacation experience. Our room (a suite) was perfect – elegantly appointed, spacious, impeccably clean, and with all the amenities needed for a comfortable stay. I would like to give a special mention to the hotel's Lounge. The food and beverage offerings were excellent, but what was particularly impressive was the staff in the lounge. They were so attentive, friendly, and discreet, making us feel truly valued. They are the true gem of this hotel. I highly recommend the Gran Melia to anyone seeking an authentic and luxurious experience in Xi'an. You will feel that your choice was the right one for the quality of service and comfort. We will definitely be returning.

The room was very nice, clean and comfortable. The staff are all very considerate and helpful. I have to express special gratitude to the Concierge, Robin, who was incredibly helpful in getting us reservations at local sites. There is also a wonderful park across the street that is great for relaxing strolls around the lake and with statues of Chinese poets.

This hotel is spectacular. Everything you want in a hotel. Clean, large rooms, excellent amenities, friendly staff, amazing variety for breakfast. We stayed 3 weeks in china various cities and hotels..all top 5 star..this was the best.