Hotel in Kuching, Sarawak, Malaysia
3-Sterne-Hotel
Gründe für eine Buchung
HochwertigGuter Preis für diese Gegend
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Inklusive wesentlicher AusstattungWiFi/Internet, Klimaanlage, Fernseher und mehr
Über diese hotel
Along with a refrigerator in a common area, this smoke-free hotel has laundry facilities and express check-out. Self parking is free. Additionally, tour/ticket assistance, barbecue grills, and a front-desk safe are onsite.
Natol Homestay - LA Tabuan Jaya offers 7 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can make use of the shared/communal kitchen.
Natol Homestay - LA Tabuan Jaya offers 7 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can make use of the shared/communal kitchen.
Bathrooms include showers and complimentary toiletries. LED televisions come with satellite channels. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested.
Ausstattung
Klimaanlage
Nicht-Raucher
Fernseher
Kühlgerät
Küche
WiFi/Internet
Spülmaschine
Geschirr
Herd
Wäscheservice
Bügeleinrichtungen
Kostenfreie Pflegeprodukte
Handtücher
Wäsche (Erste Bettwäsche- und Badgarnitur)
Safe
Lüfter
Schreibtisch
Fön
Karte von Kuching, Sarawak, Malaysia
Verfügbare Zimmer
Bewertungen und Rezensionen
6 / 10Durchschnitt·Juni 2019
I admit was my mistake make booking suppose stay on 10th to 12th June but wrong booked on 11th untill 13th. Drop a message to the Hotel and keep calling from morning till afternoon without respond. So seeking Expedia customer service and was a same result that hotel no pick up. So ibforce myself to make one more night booking and few minutes the hotel call me. Ask him whether can be refund or is there any solution to solve. The guy told me will check his boss and get back A.s.a.p.
When i reach to homestayat 6.30pm, hotel staff handover over key and make a deposit payment. I ask him whether extra 1night can be solve and he wasnt sure need to contact in charge person by tomorrow morning.
The next day, morning i try whatsapp and did call but respond again. Untill 8pm, i received his call that he apology not able refund and i accepted of my mistake.
I am quite dissapointed slow and not respond to feedback customer which take half day. I hope Reservation take serious matter to provide a
1st priority customer to feedback as soon possible by not waiting a whole day process.
€€€€
Von Gästen am besten bewertet
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