Peppers Soul Surfers Paradise

Disappionting they didnt have room service.

Excellent location with plenty of space in the 3 bedroom apartment but the elevators were frustrating. They didn’t seem adequate for the capacity of the hotel. Make sure you allow an extra 20 minutes to wait each way for the elevators.

The location is fantastic, but overall the stay didn’t justify the price. The room felt dated, and the TV in the bedroom didn’t work. Check-in was frustrating as we were told a physical credit card was required, despite many people now relying on digital wallets. They ultimately accepted a debit card and processed it as a standard transaction anyway, making the initial insistence seem unnecessary. While the room appeared clean at first glance, travelling with a crawling baby quickly revealed dust, hair and dirt on the floors, which was disappointing. Housekeeping also came during nap time each day, making servicing inconvenient. For a beachside property, I was surprised that the floors weren’t mopped regularly given the amount of sand guests naturally bring in. Overall, a great location, but the property is becoming dated and doesn’t offer the value you’d expect for the price.

We had a lovely stay at Pepper Soul. Whilst travelling up the coastal route from Sydney. We had a 1 bed appt on 32nd floor with an ocean view which was spotless. An added bonus was washing machine and dryer to help our onward travels with limited luggage for our holiday duration. We did surf lessons whilst there and used the Tram to go towards Burley for some lovely restaurants.