Holiday Inn Express & Suites Jackson / Pearl Intl Airport by IHG

The staff was very friendly and offered to help in anyway. The room was extremely roomy and beds were comfy. The breakfast was awesome. They served eggs, sausage bagels etc. The only thing missing was alittle fruit but it didnt bother me at all. I was extremely satisfied with Holiday Inn Express. I highly recommend this hotel.

Overall, the hotel has an excellent location and is a great halfway stop on the way to Destin. The staff was friendly, and the front desk lady was polite and tried to help. Unfortunately, our experience with the room cleanliness was disappointing. When we first used the restroom, we found the toilet seat dirty. We called the front desk, but since it was late at night, we were told there was no housekeeping available until the morning and no other rooms were available. Eventually, we were moved to a king room, but unfortunately, the toilet seat in that room was also dirty. In the end, we had to clean it ourselves. The location and staff were great, but the lack of housekeeping support and the cleanliness of the bathrooms left us disappointed. I hope the hotel improves its cleaning standards because it has the potential to provide a much better guest experience.

Excellent hospitality. Staff was friendly, helpful and efficient. Hotel was in excellent shape. Room was super clean and neat and smelled good. Breakfast was plentiful and tasty.

Clean room staff was real friendly would check in anytime