Locatie, prima bedden, veel faciliteiten

De deur ging niet open volgens instructie en er was telefonisch niemand bereikbaar

Clean, light and airy

Brilliant central Reims location - you can see the Hotel de Ville from some of the windows. Clean, comfortable and well-equipped.

The initial entry arrangements are complicated with instructions not entirely clear and do rely on someone being on hand to open the door for you. This wasn’t the case when we arrived (on time) and the concierge also didn’t answer their phone but eventually messages us back via Booking. Took maybe 10 minutes to sort out but that’s quite stressful at the end of a long journey. Also, we were directed to a car park with a maximum two hour stay which meant we would have to move the car again before we could leave it for the evening. A bit more research and guidance on the parking arrangements would be helpful for guests.

Amazing value and location. Charming decor. Incredibly comfortable bed. Ceiling fans were very welcome. Reims is beautiful and well worth a visit. Accommodated a tricky family size well (single parent, two teenage boys and one elderly grandfather).

Some wear and tear in areas of the property, but for the price this was reasonable. It is central so you can hear late night revellers, which didn’t bother us, but might if you’re sensitive to noise.