The place we stayed at was not where we booked. They said Expedia's calendar did not sync with theirs so our place was booked half way through the week and WE would have to move. They then sent us two others to choose from and it was fine but no direct conversation I called to see how we get in. I didn't even find out until we were sitting in the resorts parking lot. The new place was a good location but the fans were cover in dust and mold in one of the sinks. I wanted two showers and it only had one so we had to wait to get clean. I think it was the last minute uncertainty that was a little scary. I used Expedia a dozen times and never had a resort say you didn't sync up calendars.