I wouldn't say perfect but, pretty not bad. Design is very well planned and we liked the layout. Use of the wash machine was clutch or us and a nice feature. Kitchen is well stocked but the fridge is a small hotel style in a cabinet doing its best...... COmmunication was easy enough and we found the place with some quick "What's App" messages from Gianluigi. The restaurant on the first floor was excellent. Everything is Sorrento was walkable. NOte that the check out time for this unit is 10 am, and this is not the end of the world but it does cramp transportation departure options from Sorrento and it was the earliest of any of the hotels or BnB suites we stayed in while traveling Europe.