Everything looked nice when we got in, but as we started to unpack and use the kitchen, we noticed that there were lots of missing items. There were only four hangars (we saw the cleaning ladies, and they immediately gave us more). I can honestly say that they were so kind and accommodating (they replaced the light bulb over the kitchen table as the wattage was so low). The kitchen did not have a coffee pot nor a single baking dish (we had to buy our own foil to bake something), no pot holders (we had to use the kitchen towel), no coffee mugs (we had to buy our own), no coffee, sweetner, salt nor pepper. We had to use the credenza under the TV to store our clothes, and we had to put our toiletries on the floor as the drawers had towels and toilet tissue in them. The drawers had a cut out to accommodate the sink plumbing. We could have used a step stool in the kitchen as the cabinet shelves were so high. A blanket would have really helped; I had to use towels to cover myself on the couch so that I could take a nap. The king size bed and pillows were comfortable; and the bedding was nice.