Getting in was easy. Great location for our vacation. Was very clean when we got here.

Fantastic stay

Great experience

Pros: -The host was very communicative, friendly and responsive.-The home was located in the perfect spot for visiting universal and all other activities we were interested in.-The resort pool was nice.-The community felt safe.Cons:-We learned the day before our check in that this was a self catering rental. This was not stated in the listing. Therefore, we had to buy our own toilet paper and showering supplies and laundry detergent.-The towels were stained. Nobody wants to use white towels with stains on them from who knows what.-The place was dirty, especially the bathrooms. There was still hair left in the showers. There was mold in the freezer.-Our flight came in really late, so we arrived at the house after midnight (which we had communicated we would be doing to the host prior to our trip), only to find a note taped to our front door stating that they would be entering our house at 9am to complete some maintenance. We had to set our alarms to make sure we were up by then, but then they never even showed. Didn't show until later in the afternoon. -The listing stated check-out was 11am, as did both of the messages the host sent us reminding us of this fact. At 10am, we had someone knocking on our front door asking why we hadn't checked out yet because she needed to clean. She argued with us about what time checkout was and asked how soon would we leave. Perhaps the cleaner should know what time checkout actually is.