Host was readily available. Ample space in bedrooms with comfy beds and choice of pillows - exactly as pictures. Living room space and dining space. Shower pressure is brilliant. The kitchen is fully equipped however, we ordered out. The pool is lovely and petite garden area. The area is very quiet. There is a tenant literally on the doorstep but he's very respectful of the space and was very mindful when we used the pool as I mentioned to him that we are a modest family and got the villa with a pool to be able to enjoy freely. I would highly recommend this property to anyone.

Everything was great. If I want to nitpick, I'd say the sofa could be updated but it was comfy enough for a few days.

Location was excellent. The neighborhood felt safe, and everything was easy to access.

• The pool was very dirty when we arrived, but it was promptly cleaned after notifying the owner. • The backyard is shared with other tenants, which wasn’t clearly stated in the listing. Because of this, the windows facing that area should have proper curtains to ensure privacy. • The dishes were mismatched, giving an impression of careless furnishing. • The bed linens could be better—they’re made of synthetic materials and don’t feel breathable or comfortable. • The third bedroom isn’t really a proper sleeping area. It’s more like a summer room, with an unpleasant smell and no air conditioning.

The neighborhood is family friendly, and easy to find. The home is open and attractive. Beds and pillows are very comfortable. Lovely landscaping, and the back yard is a good place to relax and visit. Our host was gracious, and quick to respond when we had needs or questions.

There was nothing we didn't like! We could have used a couple more towels, though there is a washer and dryer, so we didn't suffer! And, it took us a beat to figure out the stove and oven, but only because they are new and fancy.

+ Best customer service I've ever had. Shoko is a great host, responding in the matter of minutes and taking care of your needs in a best possible way. + The house was very clean, everything was polished and washed, it was fully equipped with what you may need. From kitchen equipped with all kinds of stuff for cooking to bathroom with soft towels and great nice-smelling cosmetics. + The house is big and it's a good price-to-space ratio. Also - great location regarding Santana Row.

- You're not alone there. Although the offer doesn't necessarily state that you rent the house all for yourself, it doesn't state the possibility of running into other people there either. The house is yours but be prepared to share the garden, pool and BBQ with other people living there. The windows coming out on the shared space don't have proper blindfolds so it is also a matter of privacy that you won't fully have since anyone can see inside through big clear windows. - If it's cold or hot outside, prepare to share bed with co-workers / friends. 2 of 4 beds were unusable since they are placed in a sunroom-ish room that is an add-on to the house and not a proper room. It was build with very thin walls so not only you hear every car passing by, sounds of water and neighborhood but also if it's cold outside (which it was when we were there) it's impossible to sleep there due to low temperatures. It's also not connected to the heating system so you can't make it hotter (even with the small electric radiator stored in the cupboard there).