Holiday Inn Express & Suites Hotel Mazatlan by IHG

Exelente

Room was clean , very clean, helpful staff at front desk , they offered free toothbrush , toothpaste , comb , and others small items that sometimes finished or forget ,AC.little hassle to use because functions so confused , breakfast they have diferent variety every day on main plate , fruits available every day , continuos free coffe all day . Elevatord need attention , programation not really good , it stop every floor without reason , is not a big issue for me because even I was on 13 floor I barely used , preferably walked up-down stairs for exercise , yes unbelievable but true . Stay for 4 days , family vacation , excelent view of the front beach malecón , I will recommend , if you stay there choose first three level , on high level water pressure on bathroom have some problems , again I recommend and I will be back again ,this was our second time on this hotel . Only the minors issues I already mentioned , but is a excelent place to have a nice ocean view , choose front rooms . Maintenance team resolve a problem with the room electronic door knob , immediately staff at front upgrade a new room without any extra cost , they give us a suite . 😊👍

Rooms very cleans

We had such a wonderful stay! Everything was nice and clean, the staff was incredibly friendly and welcoming, and the food was SO good! We really enjoyed our time here and felt very comfortable throughout our stay. Great service and a great experience overall. We will definitely be staying here again! ❤️