Mercure Kathmandu Sukedhara Heights

Very clean , comfortable hotel with great breakfast and excellent staff/services at reception and restaurant.

We booked an airport transfer to the hotel which is highly recommended with KTM being rather chaotic. But our van was not in the best condition although the driver was very nice and the pick up very smooth

Die außergewöhnliche Herzlichkeit des gesamten Personals! Egal ob Rezeption, Frühstück oder Restaurant – überall spürt man echte Freundlichkeit und menschliche Wärme. (die ich so noch nie woanders gespürt habe) Man fühlt sich hier nicht wie ein Gast, sondern wie ein Freund. Dieses Hotel verkörpert die besondere Gastfreundschaft Nepals auf wunderbare Weise.

Ich habe ehrlich gesagt, länger nachgedacht. Aber es gibt zu diesem Hotel keinen einzigen Punkt, den ich hier angeben könnte. Ein wirklich perfekter Aufenthalt fünf von fünf Sternen sind eigentlich noch zu wenig.

The services are really good. Very friendly staffs, nice welcoming, good food, overall perfect. I would like to visit very often. Thank you for the wonderful stay.

Nothing at all

Clean and comfy bed

Lobby area completely disorganize, food taste is poor. Overall this hotel standard 3 star level. Totally not value for money that you paid 100 USD. I order mutton curry and they charged me Rs 2100 it's ridiculous. While i checked in, staff has a great smile and said they will deliver my luggage but they took almost an hour to deliver it after i called them. Room size and amenities are completely not match as a five star hotel. As they claim it's five star hotel, room toilet math room is consider tiny as for five star hotel. There are so many things to improve.