The Standard Brussels

I cannot express how amazing this hotel is. Cleanliness is top tier and the views are unreal. The rooftop bar is relaxing and chill. I had such an amazing experience in Belgium. The staff were extremely helpful, patient and knowledgeable. I want to give a special shout out to Val and Goncalo for their excellent customer service skills and enthusiasm. It really comes a long way. Please give my recognition to them.

Allowed to check-in Earlier as my flight arrived, Asked to add a 200 euro guarantee for the bar in the room, Given a great view room in the corner of the building. Small plates for breakfast, the room got a better cleaning the next as there was dust on some furniture. Received all the refund. Friendly staff.

Great hotel, lovely staff. Tea & coffee options in the room were awful, that’s the only fault!

I had a lovely stay at The Standard Hotel Brussels. The hotel itself is beautiful, modern and stylish, with a really comfortable room and a great overall atmosphere. The location is also very convenient, as it’s just a short walk from Brussels-North (Gare du Nord), making it particularly easy to get to and from the hotel. A special mention has to go to Djo, who was absolutely superb. From the moment I arrived, he was incredibly helpful and attentive. He kindly carried my suitcase to and from the taxi and went above and beyond to make sure I was looked after. When I arrived, reception was rather slow as they were training another member of staff, but Djo noticed this and made sure the reception team tended to me promptly. His attentiveness and willingness to help genuinely made a difference to my experience. There were a couple of small areas that could be improved. Unfortunately, the mini fridge in my room wasn’t stocked, and I was only provided with one bottle of water. Given the standard of the hotel, I would have expected the fridge to be stocked or, at the very least, a little more complimentary water to be provided. Overall, I really enjoyed my stay. The hotel is beautiful, modern and comfortable, the location is excellent, and the service from Djo was a particular highlight. He is a real asset to the hotel and deserves recognition for the way he looked after me.