Communication was great! The house was amazing! Dog friendly!

My family and I recently stayed at this property for 2 nights in the summer. About 30 minutes after we arrived in the late afternoon, the AC failed. When booking the property, I specifically asked about AC availability, as this is always a priority for my family. Communication with the management was good and maintenance came out and was leaving as we arrived back. However, it took about 5 hours to cool the house down in the middle of the night. The second night there was a loud noise, most likely from the HVAC unit, coming through the second bedroom wall. We left early the next morning. Apparently we were supposed to drive our one bag of trash somewhere offsite to be thrown away, even though we paid a cleaning fee, so I was charged another fee for that. Not sure if this is standard in other places around town, but I’ve never had to take my own trash to an offsite dumpster before. The house was very cute and clean, and we had fun in the game room. It was also very close to town, and other fun things. I wouldn’t book it again because of the frustrations we experienced.