Everything. From the second we booked, we had an immediate message from Ana, and she was always available for when I had questions. As we got closer to our arrival date, Ana checked in to see if we needed anything and re-iterated all the amenities that she could provide, including pick up at the airport, cleaning...even offered to do some grocery shopping to ensure we had what we needed when we arrived. Ana provide us with a list of restaurants, grocery stores and other important information we would require. Upon arrival, Ana met us at the property, gave us a tour of the property and was very accommodating of our needs. The property itself is, well...PARADISE. My wife and I hadn't told anyone about it, so it was a total surprise to everyone when we pulled into the driveway. The look on their faces was worth a million bucks. The villa truly has everything. We had zero issues with the TV, Internet, bedrooms, toilets, kitchen...everything was perfect. The kids enjoyed the big back yard, sitting in the screened sunroom or having a snack under the gazebo in the back yard. There is laundry facilities with a clothesline in the back yard. From a location perspective, I think it took us 20 minutes to get from the airport. The villa is centrally located on the north side of the island, it's about 45 minutes or so to both the east & west sides of the Island. Ribeira Grande is also just under 20 minutes away, and you can get whatever you need there...or down in Ponta Delgada, which is also just 20 minutes away. There's a golf course a little more than 5 minutes away...honestly, this is PARADISE.

There is nothing to dislike about this property. If you whine, or complain about this villa, I assure you, it's not the villa...it's YOU!!