CTR Casona Santa Coloma

The location, Hotel and food was very good.

The male Hotel owner was very friendly and helpful. However, when we sat down for our evening meal, the female proprietor (waitress) was clearly emotionally upset and appeared to be crying. When she served us she appeared to have been drinking somewhat. She kept repeating her questions to us. We also asked her for the wine list which she did not provide. We then asked for a bottle of white wine and for the cost. We received a bottle of white wine which was nice but obviously did not know at the time what it was or the cost. I ordered a rib eye steak for my meal, but was not asked how I would like my steak cooked, which I returned as it was not cooked not to my liking. That said I was provided with a replacement to my satisfaction. The waitress lingered over our table and made my wife quite uncomfortable. She also burped (due to the drink I guess) and was full of a cold (not good). The breakfast was meagure, but adequate I guess. Such a shame.

Le calme et l’authenticité de la casa rural et surtout la gentillesse des hôtes sans oublier le confort de la chambre

Rien

La tranquilidad del lugar. El trato personal de Eduardo el propietario y recepcionista.

La atención fue agradable y resolutiva. La habitación era cómoda y estaba limpia

La televisión es demasiado pequeña, del tamaño de un monitor, lo que hace que no sea disfrutable. Aunque admiten mascotas, no se pueden dejar solas en la habitación, lo que limitó mucho nuestro viaje, especialmente a la hora de comer o cenar. El hospedaje, en teoría, dispone de bar, pero estaba cerrado y únicamente parecía ofrecer bebidas. Se nos aplicó un cargo adicional de 34 € por limpieza debido a llevar mascota, un coste que no figuraba en las condiciones de la reserva. Conclusión: La experiencia no cumplió mis expectativas. Mi intención era poder dejar a los perros en la habitación para poder salir a comer o cenar. De haber conocido estas condiciones de antemano, habría elegido otro alojamiento.