Rose Inn

The location was perfect since it was in a busy college area but also a couple of blocks away from a train station. The staff was extremely helpful, professional, attentive, and kind. The room was clean, daily refresh of the towels, and had the necessary basic toiletries.

This was an emergency replacement booking since my original booking with a different hotel fell through. I appreciate the last minute accommodation since I was scrambling! I wasn't prepared for how small the room was but that's not on Rose Inn!

The rooms were very nice and clean. Everything was new, including the facilities. Location was very easy to find.

Falta de papel higiénico solo un rollo para una semana y no hubo cambio de sábanas durante la semana. Solo me dieron una bolsa de basura. No hay nadie con quien comunicarse en caso de necesite algo urgente como que se quede la llave adentro o alguna emergencia

It was clean.............. very close to public transport.....

I'm a 59 year old, solo traveller. I arrived at 12 noon, and had previously asked for an early check-in at 1, which was okayed by the property. However, when I arrived, it was a total no! The place is unmanned, check-in and check-out is done at a machine inside the door. There is no public toilet for guests to use, there is nowhere to sit either to wait. I was literally turfed out on the street, and had to go around the streets trying to find somewhere to go to sit, that had a toilet! Having arrived exhausted and quite unwell, after a very long trip, and having requested a 1pm check-in (usual is 3pm), I felt very badly treated tbh. I was cold and unwell the first night so asked for a remote to use the a/c, but the gentleman came and put an attachment on the bed for an electric blanket, which really helped. I asked for a body towel, but they only provide small towels, which you can leave out every morning in a basket, to be replaced with fresh ones, and they also give 2 small bottles of water every day. Check-out was no better, it was lashing rain, I asked the cleaning woman to call me a taxi, I got shouted at and again practically turfed out on the street with my luggage. There are no facilities at all for people to leave their luggage upon check-out. I think that the place is run by a husband and wife, who are really strict about everything, and just shout and are totally unhelpful. Guests are not allowed to eat in their rooms, anything! There is a kitchen area upstairs, with a terrace, but the terrace is only open from 5.30pm........ despite it being a fully open-air terrace, no vaping/smoking is allowed! The couple who run this motel, are treating guests as if they are staying in the couple's own home!! So if you like to feel that you are in boarding school/prison............. go for it :) It is the bare minimum, rooms tiny, no view, (not important for me), but very clean.