La situation dans la ville de monopoli

l'enregistrement digital sur le smartphone avec nécessité de scanner la pièce d'identité, l'adresse inexacte, aucun contact humain, une douche à l'italienne qui inonde la salle de bains

The location was outstanding — right in the heart of the old town and just a minute’s walk from the beautiful Basilica of Maria Santissima della Madia. This part of Monopoli felt genuinely local rather than overly touristy, which added so much charm to our stay. We had easy access to shops, restaurants, the historic port, and it was only around a 12‑minute walk to the train station. The property itself was very spacious, and we really appreciated having a comfortable seating area to relax in. The bed was extremely comfortable and we slept very well. Air conditioning in both the bedroom and living area was a real bonus, and the glazing completely blocked any noise from outside. We also loved having access to the roof terrace — a fantastic spot to unwind.

Although the hosts were genuinely lovely and welcoming, we did feel that some aspects of the property would have benefitted from a little more care, which did detract from our overall experience. When we arrived, we were tired and hoping for a shower, but only two small hand towels had been provided. This was eventually resolved, but it took over 24 hours. The Wi‑Fi was connecting but not functioning properly, which meant we couldn’t access anything on the TV; we managed to sort this ourselves in the end. The shower also leaked quite heavily, leaving the bathroom floor flooded each time it was used, and unfortunately this wasn’t resolved during our stay. We also found the finishes a little sparse, and in contrast to other properties we stayed in, only one pillow per guest, there were no basic provisions as a welcome pack on arrival. While not essential, these small touches would have made the stay feel more cared for. A few minor issues — such as a missing light bulb and some noticeable dust — added to the impression that the property could benefit from a bit more attention to detail. For awareness rather than criticism, the property is on the second floor and accessed via two steep flights of stairs. This may be challenging for anyone with mobility difficulties or when carrying luggage, though we understand this is typical of buildings in the old town.

Appartement spacieux avec une belle déco. Extrêmement bien situé.

La saleté des tiroirs de la cuisine. L'évacuation de l'eau de la douche : inondation de la salle de bain. Conseil : Mettre des lampes de chevet à chaque lit.

La posizione e l’estetica.

Sebbene la casa sia esteticamente splendida e con ottima posizione in centro città, l'esperienza è stata purtroppo deludente a causa di diverse criticità non segnalate. L’appartamento si trova al secondo piano (segnalato), ma presenta rampe di scale molto ripide e faticose. Inoltre, il terrazzo non è al livello della zona giorno come sembra dalle foto, ma si trova sul tetto, raggiungibile solo tramite un'ulteriore scalinata. La casa è risultata molto fredda nonostante l'uso dei condizionatori. La pulizia, inoltre, non era all'altezza delle recensioni lette in precedenza. Essendo una struttura gestita interamente da remoto, l'assistenza è stata quasi nulla e piena di messaggi automatici. Abbiamo riscontrato due problemi gravi: l'acqua calda terminava dopo pochissimi minuti e la cabina doccia perdeva acqua, allagando il bagno. Ci ha costretto a docce rapidissime. Nonostante le segnalazioni, nessuno è intervenuto personalmente. Ci sono state solo domande tardive di circostanza a check-out effettuato. Ho dovuto asciugare io stessa il bagno con mocio e secchio. Bella, ma assolutamente non funzionale. Peccato.