location only

not worth the money they charge. it’s a two star hotel but they say it’s 4 star.

The staff was very professional

The room and corridors were not cleaned properly. Also the room had some things broken or in bad shape.

Calm room, people attending in all areas of the hotel , breakfast included ♥️

Minibar price. Small coke 3.80 is too expensive

Location

Hotel cold and very basic. Breakfast room very noisy, some felts sunder the chairs would massively improve the situation. Room: not well looked after, walls with squeaks and degrading. Reading lamp on 1 side not functioning Bathroom : water in the ceiling and in paintings. No toilet brush!!

The breakfast was ok and staff lovely

The hotel is really run down. The walls have holes and stains, wallpaper not looking very good, stained walls in the hallway, carpets old. It does not give you the impression of a 4 star hotel at all.

We were treated like long time friends. The location allowed us to walk to many sites including Retiro Park, Gran Via, Mercado la Paz and the Royal Palace. Lots of good food.

Liked everything. Can't wait to go back.

the bed was confortable and the breakfast was OKish.

There was a really bad smell coming from the bathroom evacuation. we had no choices but to leave our windows open all day/night. The bedroom needed some painting/refurbishment. also, even with closed window we could hear the noise from outside coming from nightclubs (bass and people singing/screaming).

location and breakfast

room size

Staff good and very helpful. Very good location. Small fridge in room. Tea/coffee/water in reception area.

The fact that the bathroom did not have a door that closed properly. It was one of those glass affairs. They look good but do not allow privacy. The hallways were tatty.

The situation of the hotel

Furniture old and damaged. Same with the shower, broken

In a good place

very poor bed, equipments

location is top the water pressure in the shower is fantastic hosts extremely nice

we were given a room that had a leak so on our last night we were “upgraded” to the “presidential suite” which had old carpet, stained roofs and no shower curtains so the bathroom was soaked after each shower

Rooms are cosy and beds were very comfortable.

Housekeeping made a bit of noise between 09am-11am which is a shame as I hoped to sleep in. But for early birds this wouldn’t have been an issue.

The location, and the staff.

The bed ladder

perfect location!