Hotel Dolomiti Schloss

Nette kleine Wellnesabteilung

Die Lage für Motorradfahrer

Die sehr gute Lage im Zentrum. Ausreichende Parkmöglichkeiten.

Der richtige Frühstücksraum musste erst gefunden werden. Das hätte vielleicht an der Rezeption besser kommuniziert werden.

Alles😉

Keine Beanstandungen.

the only thing I liked about the hotel was the view from the balcony - it faces the mountain and the park next by and this is the only positive thing I can say...

The hotel is very old and everything needs attention - renovating the rooms/update the furniture, the bathroom, the facilities, the furniture in the common areas, literally everything...including the staff. The staff at reception did not speak English. The staff members at breakfast are extremely rude and don't care about you. At check in there was no explanation about anything - where to park, where to go to get to your room (as there is an Annex building and that's where our room was. There is not way to get to there without an explanation unless you want to carry your suitcases along the stairs, but the reception person did not say anything - just gave us a key and went back to flirting with his colleague. Not to mention that during checking us in, he continued speaking loudly to her through an open door for about 3-5 minutes in the middle of doing his job. To summarize: it felt like a complete chaos and no order, and nobody cared or did what their job is - everything just happening and you have to be the one to ask, inquire, make sure you know what to ask for. We will never come back to this hotel - there are so many little charming accommodations where you could be appreciated and valued.