Everything was very accommodating. Great place. Just be aware that the bears are real and respect them.

Amazing stay. We had a momma bear and her 3 cubs show up at the house everyday we were there. The bears did try to get in the house a few times so make sure to lock all doors. It was a little sketchy loading the car this morning and i turned around and they were 10 feet from me. House is perfect for a family. The game room is excellent and we are probably going to make it a tradition to stay at this once a year. Only issue we had was that it needs more pots and pans. Other than that everything was perfect.

I think the location and size of the house are excellent. You drive maybe 10-15 minutes get there from downtown Gatlinburg. The roads are a little scary if you aren't used to them so be prepared, you're going up that mountain. The house is big, parking is convenient, and you are secluded but still close to town. Unfortunately, the house needs a LOT of TLC. I'm going to list out the issues that we came across.-The house was clean but not spotless. There was one long piece of dust hanging from the ceiling when we arrived and a dead bug inside the shower.-The floors are water damaged in the kitchen and it's obvious. There's a wave to the floor as you walk through it.-There were ants in the kitchen on the counter surrounding the sink and dishwasher. There did appear to be a trap under the sink. It wasn't working, they got our donuts.-The house lacked supplies. The message we got said they give "starter packs" of toilet paper/towels and soap but it was barely that. There wasn't even enough towels for all of us to shower. I get the message of trying to save the environment but I think when I'm paying for a week of rental it should include everything. The pans in the kitchen were in rough shape, I think we had two useable pans.There's a previous review that mentions these things. We saw it before we went but it wasn't there when we booked. A reply said it was being looked into but 6 months later, nothing has changed. If these issues were fixed it could be 10/10.