Minn Kitahiroshima Station East

Minn Kitahiroshima Station East is a true hidden gem. I’m so glad I discovered it. The facilities are amazing and fully equipped, leaving nothing to be desired. I would highly recommend it to friends and family.

Very nice apartment in excellent condition.

We were on a 18D trip in Hokkaido and decided to stay out of Sapporo city since we were renting a car, so we decided to stay in Kitahiroshima considering it might have better traffic and no issues with parking. Our first part of the trip was staying 7 nights at Minn, we had 6 in our group, so we got the deluxe room with suana I believe. This room type was good, the way they partitioned the area, we had 5 separate beds and a sofa which could be used as bed as well. The space was great for our group of 6 so the stay was enjoyable, and parking was included for the 7 nights. However, on our return we booked another 2 nights at their hotel, this time we booked the same deluxe room just without suana room, but we were quite disappointed with the room arrangement. There was 1 bedroom with 2 single beds, and then the living area that was partitioned by 3 sliding door had 1 double bed thrown into it and then the sofa next to it. It was way too small for our group of 6. This time we had to utilize the sofa bed and we had to rearrange some of the furniture because there was just not enough space to pull the sofa out. Also, we had to pay additional for their parking space. According to them, every month is different, some months parking are free, some months not. It's just strange. Wished this would have been written or communicated more clearly in their description. Overall, the apartment is in great condition, but just the room type description can be a bit misleading.

Poor communication and response