The location was great. Very close to the station and the ropeway. The shuttle to Gora station was also helpful. Staff were extremely friendly and attentive. The fresh meals were a wonderful touch. Our room was large and we really enjoyed having the private bath and the mountain views (even though it rained the whole time. Not the accommodations fault of course!).

The furniture in the sitting room was a bit outdated and not the most comfortable. There was also a fair amount of mold, mildew and dust throughout the room and building. It wasn't terrible, but it was noticeable.

This was our first time in Japan and our first ryokan stay. We really enjoyed the whole experience. Having access to the private onsen was worth the extra. We even opted in for a massage on our second night. The staff was welcoming and took care of us completely. From check in to check out we felt like the most important people in the world. Loved the variety of food the sashimi, morning salmon, and udon were my favorite. We had a room on the 5th floor and the views were immaculate. It is also located not even 3 minutes from the nearest station. We would definitely come back. Thank you again!

For us it added to the charm but the Ryokan has definitely seen its years. Though this added to the experience more than anything.

I really enjoyed the onsen, which was a highlight of the stay. The location is excellent, the staff are very kind and attentive, and the food was outstanding.

The only minor downside is that the property feels a little dated and could benefit from some minor renovation.

The onsens were lovely

The mouldy room. It was dirty and smelt very bad