facilities, health center, friendly staff, nice location, comfy bed.

Room a bit small.

Bed was large and comfortable room was a good size too

Room was cold and no adjustable heating. No breakfast buffet possibly due to not enough guests.

Lovely clean & spacious rooms. Breakfast was excellent. It was very quiet too.

everything you needed was provided, the sport bar loft with table football, pool table and darts was a lovely touch

secluded location but in a nice naturalistic area

check-in tablets and phone to call the staff was not working and no one was in the reception. I had to search and pull a staff to be able to check-in. Room wasn’t clean, someone else’s ripped off trousers and other stuff left in the room however I couldn’t be able to reach receptionist to change the room.

always clean and staff are very welcoming

hate cashless!

Everything about the place

Nothing

lovely room with everything you need for a comfortable nights sleep.

self checkin wasn’t available and no staff were around to help. I had to call a number to request assistance. the card machines are in desperate need of upgrading and weren’t working. I ended up paying when we left and manually entering my card details as the card machines were still not working. breakfast was disappointing. no staff to help so again had to call for assistance. we were told to take a seat in the restaurant and a staff member would take our order. it took 10 minutes for someone to come out of the kitchen to see us. the restaurant was empty. we were the only ones there. only offering scrambled eggs with breakfast, poor selection of tea and no milk. I get they were quiet this weekend but they dropped the ball with serving guests.

Lovely indeed. Their paying machines were down, they let me stay and I paid three days later. Very clean & comfortable environment.

I was coming late after work to stay. I was aware that the kitchen would be closed. I bought my own food and there was just no where to heat it to make it palatable. I slept hungry. One staff/ visitors satellite small kitchen with a microwave would have been a great help.

Good location near A1

Evening Buffet was very poor went to eat at 8ish buffet closed at 8.30 what was left had been there for a while and was all dried up.onky eat it because I was starving

lovely surroundings. good location

cleaners walking into the room at 9:05an to asked were we leaving today was very unprofessional. reported to reception, but shouldn’t have happened !

Great location. Modern, spotlessly clean and a well appointed room with full facilities including an iron. We were very warmly welcomed by receptionist Hazel, who was friendly and informative. Excellent value for money for the room. The food and bar prices are a bit steep. We will definitely return.

Directions. It is a large site with another large hotel, and the Willows Training centre was tucked away. Better signage required.

Double Beds Were Small

I liked that it was very close to the beach

It didn't have tennis court and other facilities described in the hotel facilities. Walls very thin.

As soon as I arrived I was greeted by a very friendly receptionist. I was told of the route to take to reach my room. When I opened the door it appeared far more luxurious than i had expected. The only downfall was that it was a twin bed room and not a double bed and although I was alone it is always so much better sleeping in a double bed, however the bed was very comfortable. The shower was amazing. My stay was amazing and I cannot praise it enough.

The only downfall was the bed. There were twin beds in the room and not a double. Although I was on my own I always prefer to sleep in a double bed.

flexibility of check out and fast response. availability. Just brilliant considering I am regular. Only hotel I have come across that is very understanding in regards to check out.

More perks for regular customers

Nice big room and bathroom. Friendly staff Peaceful location All good.