situation

no one told us that the jazz festival would be next to our room and the noise at night and flashing lights were unbearable the staff should learn to smile and be more independent

Very nice and friendly staff. Took immediate care of things not working. Good breakfast.

Basic rooms, one toilet not working several times.

Good location, very fast wifi connection and very kind staff. The room was very clean and the air conditionig worked perfectly. The shampoo and shower gel had a very good smell.

The bed was a little bit uncomfortable, there was a lot of noise outside (and the doors and windows didn’t stop it) and the light at the bathroom was very poor. Basic breakfast.

Very comfortable, friendly and helpful. The location on Praia Plateau is perfect for sightseeing and restaurants.

great location and staff

breakfast could be better

very friendly team, super location in the pedestrian road with very good restaurants nearby. possible to organize shuttle from/to airport.

right downtown. close to everything good breakfast. friendly helpful staff

No pool

This is a very nice hotel in the center with clean spacious rooms. Very good breakfast. The staff was very nice and helpful. Instagram @deepaktraveler

Nothing

I booked a room in advance and booking was confirmed. Hotel messaged me on the check in date that they won't accept me in the end because they are overbooked- it was 2 hrs after possible check in time when I was on my way to the place already. They left me with nothing. Very unprofessional behavior and not reliable so please be careful with them

The location was good.

The rooms where very small and stuffy and we could hear all the noise from Noite Branca. None of us could sleep until 4am because of the noise. The staff didn't find quieter rooms and didn't get us rooms next to each other even thought we asked for it beforehand (when we booked) and the hotel charged us extra to have separate beds even thought the beds were next to each other, there was literally no space in the room to separate them.

The whole staff was always ready to help.

great location

breakfast was just ok

Staff always exceptional!!!

The location and helpful staff

No lamp in the room, just two little bed lights, way too small bathroom, payment at the check in and low quality breakfast

location

breakfast

Great staff Meals fabulous especially the fish in the evening. Great comfortable mattress.

Internet very poor even at the reception breakfast area. No signal at all if you want to sit and have a drink outside on the terrace. No signal in your room either.

right in the middle of plateau. excellent breakfast. friendly staff. relaxed atmosphere

WiFi was not great but was ok

location. staff. breakfast.