House was large and comfortable with a beautiful view of the ocean. It needed a deep cleaning and maintenance before we arrived. Lacked conveniences such as barbecue grill, umbrellas and chairs. Customer service was poor. Had to text several times for a top sheet for master bed. Coffee pots did not work and it took 2 days to get a coffee pot so had to go and get coffee for 10 guests.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beach in the morning, pool in the afternoon then out to ear

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The big chill Just a few notations about the home :Arrived to towels on the deck and in closets Loose door handle, when we arrived was on a main door with lots of use ..which broke shortly after arrival and we replaced Dirty dishes in the cabinetsLeftover items left in the house A big bag of dirty linens left downstairs in the driveway Carpets were not cleaned/swept No bathmats for the bathrooms -with most of them being tile dangerous situationdirt /garbage underneath furniture We are OK with these things because we are from a big family and used to cleaning up I just wanted you to be aware of how the house was left so that maybe the crews can do a better job in the future We enjoy the house. This is our second time spending our vacation at this house Loved all the updates!We have been vacationing at Garden City Beach since 2005 And we come every three years, we enjoy the area immensely thank you so much for your time and hospitality. You were very gracious and helping us with anything we needed!

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a good vacation at The Big Chill. The beachfront location was perfect! The fresh paint on interior and abundance of fluffy towels was much appreciated. The kitchen offered everything we needed. However, we realized after allergy symptoms appeared with one of our party and we collected pet hairs when we swept hardwood floors, that this home had been occupied by a pet. Except for this, all was good.