I texted when we landed at the airport and was told to go to a restaurant. There they told me our apartment had issues and we would be in hotel rooms. We needed the washing machine and kitchen though. We were never notified of this change until we actually arrived to check in. The rooms were nice so no complaints to with then but we would have preferred to stay in the place we rented. My daughter has many food allergies so I bring her food to prepare and was not able to prepare that food.