The location was perfect for our vacation.The community pool area was really nice as well although we didn’t use it until our last day. I would recommend it for anyone coming to the area.

The condo is in a beautiful resort, which is well maintained. We enjoyed the pool. The water slides were just ok. The condo itself was very clean with good quality sheets. The towels were in good condition, although on the small side (and we're not overweight). The rooms were nicely decorated, especially the kids star wars room. Appliances worked well. Overall, it was a great spot for our family of five. We were there mostly to visit Disney world, and we appreciated how close it was. 12 minutes away from the parks, and easy to get to. We stayed here for 8 nights, and my only complaint is that they didn't provide sufficient toilet paper, paper towels or trash bags for even half our stay. I've stayed in lots of VRBO rentals and never experienced that before. When we arrived, there were tiny rolls of toilet paper (2 per bathroom), 2 kitchen garbage bags, and one small rolll of paper towels. We got a condo with a kitchen so we could eat breakfast there and prepare snacks for our long days at Disney. And we were at the parks 16 hours a day! Luckily, Walmart is just a mile away. Also, the soap and shampoo provided is tiny and poor quality. It's a minor thing, so just be prepared to shop for more supplies. If it hadn't been for that, the place would have been perfect.

Clean home and great location

We specifically rented this home and paid for a heated pool because our grandkids love swimming. Our first day was planned as a pool day. Unfortunately, the pool was not heated. The owner initially stated that we had not paid for pool heat, but after I showed the receipt, they came to turn it on. Because of the delay, we were unable to swim for the first two days — and we were only there for four nights. The third and fourth days we were at the parks, so missing those first two pool days was very disappointing. The main reason we chose a home with a pool (and paid extra for heat) was so the kids could swim. The living room seating also does not accommodate a larger group well. Two couches would make much more sense than one couch and two small chairs. It just wasn’t comfortable for everyone to gather together. Three remotes needed batteries (management reimbursed us), the living room TV is quite small for the space, and there were not enough dishes provided — we had to wash dishes after every meal instead of running the dishwasher once daily. The front door lock would not work, although there was a lock box as a backup. Nothing major, but overall it just felt off. We rent in Windsor Hills twice a year, and this home simply did not have the same “feels like home” experience we’re used to. Management was kind and responsive, which we appreciated.