2-Bedroom Apartment in the Historic Mansfield Residence - in the Heart of NYC

Great location , love the area, 2 bedrooms but TV’s in bedrooms not working. Delayed response from host. Kitchenette is really just microwave and fridge. Very minimal.

Check in was super easy, we were able to get into our room a little early which was very helpful as we were traveling with three children. The couch is more of an old futon style - it was very uncomfortable with hard spots and poking springs. The beds were great, but I would not recommend more than four people staying. There is no kitchen available, even though it was in the listing. The listing also mentioned a washer/dryer, I think it may have been in the basement of the building but we didn’t feel safe/comfortable checking. We were only given four towels, even though five of us checked in. The elevators and hallways are extremely narrow and a little dirty, but the room was clean. The location is great, just a few minutes walk to Times Square or 5th Avenue.

Great location for what we wanted to do!Air conditioner worked well for sleeping during warmer than expected temps this week. Host was responsive.Jane Doe Restaurant next door was a lively place with great happy hour and food!

I think this listing has the potential to be excellent for the price and location, especially being in the heart of NYC. But I also feel the owner would benefit from addressing some of the consistent concerns that guests have mentioned repeatedly in reviews, many of which I had read before arriving.For example, when guests mention broken window blinds that let excessive sunlight into the room, or point out that the sofa is uncomfortable and not really usable, those are issues worth fixing. Even small investments and basic upkeep would make a noticeable difference to the overall experience.Another recurring complaint mentioned by previous guests was the bathroom sink clogging, and unfortunately we experienced that as well. That said, to their credit, when I called about it one evening, it had been fixed by the time we returned from our excursion the next day. I do think kudos are deserved for responding promptly once the issue was reported.My family and I still enjoyed aspects of our stay, and we understand that value accommodations come with trade-offs. At the same time, vacations are something people spend limited time and money on, so basic comfort and upkeep matter.