Chris was very helpful with us. He helped us with our parking and came back again to help us with the heating.The place was spotlessly clean and all looked great upon entry. But I think the people that developed the space perhaps should actually stay in the spaces. Very small, no room to put anything, no storage space and the lighting is so dim I found it very difficult do my hair and makeup. Day light is provided by two windows but I think due to the decor being so dark it was impossible. The lighting is similar to a nightclub and I just couldn’t see clearly unless stood at the window with my own hand held mirror.The place was cold. We couldn’t seem to get the heating to stay warm for very long. We had to purchase a blanket we were so cold. Kitchen was lovely. Bathroom so small and again nowhere for storage. If you are a heavier set person, it would be difficult to use the loo as it’s right next to the shower. Just too small.Just my opinion but I think the room possibly could have been designed better including the lighting. Perhaps coat hooks might be an idea?We had bad weather during our stay and nowhere to dry wet coats. Only the backs of dinning chairs. Not what I would choose to do as I wouldn’t do this at home. Only one wine glass and one beer glass. I would assume that we would have been provided with two of each…?We also asked for extra towels but none came.These are our observations. I know how difficult it is to please everyone.