Excellent location, great help and communication from management, a wonderful experience all around

The house was identical to the description outlined in the portal. We enjoyed the close proximity to numerous restaurants and shops.

The location was perfect & the house was beautiful. Perfect spot for a weekend with family.

We were disappointed with several aspects of this rental and felt it didn’t match the price point.Cleanliness & Maintenance Issues:    •    One bedroom had no functioning lighting; the lamp didn’t work, so we had to use a reading lamp from another room.    •    The house had a wet, stale smell throughout.    •    Many walls needed repainting and had dirty smudges; the floors were heavily worn.    •    The coffee maker was dirty, and the microwave turned on and off by itself.    •    The closet had a broken rack.    •    A refrigerator was inexplicably placed on the front patio.Comfort Issues:    •    Sleeping in wasn’t possible — the blinds and shades were dingy, ill-fitting, and let in very bright morning light.    •    You can hear every footstep from the floor above. Floors are so thin that when the third-floor tub drains, it sounds like Niagara Falls in the downstairs bedroom.    •    The kitchen hood is clear and placed low, and we hit our heads on it multiple times.    •    Temperature controls are restricted (max 70 downstairs and 72 upstairs).    •    Only a small bar of soap was provided in the bathroom — no shampoo or conditioner.    •    No blankets were available in the living room for watching TV.    •    The master bathroom’s left vanity had no cold water.Host & Check-in:    •    We requested an early check-in and never received a response.    •    Cleaners left a card asking for a tip despite a cleaning fee of 474.00