Great service, beautiful hotel

The location in the historic centre was excellent - an easy walk to most places as a first time visitor. There's lots of restaurants, convenience stores and a taxi stand nearby. We had the room with a balcony, which was nice to watch the goings on in Naples' busy streets, so there's some noise. You have to carry luggage one flight to make it to the main reception. No elevators from the ground. The front desk is not 24 hours. Most times there was no one staffing the front desk. They're easily reachable by WhatsApp and responded promptly. Wifi was good and the AC was strong. The beds were comfortable and they stocked the fridge everyday. The room had coffee and tea service. You'll need to ask for milk. The safe didn't work for us, but we figured things out. Breakfast was really nice. They served it at 8am, but if you needed it a little earlier, you can ask to make arrangements. We left early a few days for tours and got our breakfast at 7:30am. The rooms are large - we had two levels. If you have any mobility issues, you might find the stairs a bit challenging. The bathroom was spacious and the shower was luxurious - there were jets everywhere! There was lots of room for your toiletries and you could spread things out. For two girls traveling, we have lots of products and the space was nice. Overall, a good choice for the price.

Very unique, secure and clean rooms! The man at the desk was very helpful and top notch customer service skills. Recommend location.

Amazing hotel in an amazing location! We stayed in the room wi the the balcony well worth doing! The bathroom has a spa inside which my son loved. Staff are so helpful and lovely - we will definitely stay here again I couldn’t fault it and we felt so safe