Hills Hotel

Room is clean and bright! The appliances are well kept and feel clean to use all. The young lady at front desk is so helpful in getting us book for another night though the same room type is not available. She make sure we are able to transfer our luggages easily to another room in the morning and all is good. Very attentive and friendly . Making the stay so comfortable. Recommend this place !

Need to carry the very luggages up the entrance stepssss with no help

Piękny hotel, lekko oddalony od centrum ale jak jest samochod to nie stanowi to problemu. Piękny pokoj, pyszne śniadania. Wszystko SUPER

Wszystko super

Great modern hotel. We slept in the suites Which were really nice. Nice living room, good bed a very good DESIGN.

The hotel lobby design feels cold and less inviting. I would change the lighting fro. Cold white to warm white to improo e atmosphere.

Breakfast was good and the hotel was stylish.

We arrived at 4:30 pm. The check in was from 2 pm ND our room was not yet ready. We agreed to wait half an hour. The receptionist only gave us coffee when we asked for it which was only fair to offer something while we were waiting. I used this time to ask about money exchange in town (she didn't know and told me to ask people in town - ok, rude but fair), any nearby market (she just pointed out that this hotel is in a remote area - again, not what you expect from a receptionist but fair I guess), massage (3000 Som) and sauna (200 Som - this is what was odd as I had never had to pay for a sauna in a hotel but we both thought it's an amount tat sounds reasonable). This is when it gets sketchy because when we finally used the sauna and I wanted to pay the receptionist said 2000! Now, mind that I didn't expect her to speak English well but me and my friend both heard 200 Som and the receptionist could have used the translator or said it in Russian. We had never paid so much in our lives for a sauna and when I told her that, she had said 200, she just laughed and said it would be too little. But to me 2000 for a sauna in a hotel was definitely too much. We didn't argue and paid. This was definitely the worst stay that we had in Kyrgztan. I'd say, avoid this hotel or really make sure that the receptionist tells you the price twice before agreeing to anything and that you're accepting substandard hotel for quite a lot of money. We felt ripped and altogether scammed because of this situation. The room lacked shelves for clothes, there was no fridge even tho there was clearly a place for it, no bedside stand, no bedside lamp for reading and no bathrobes even tho they were meant to be there.