Reign Residence

Very quiet place, good environment, Thank u .

One day without electricity and water

Very clean, peaceful and cozy

Only the water cuts from the city, but at least they have water reserves that made me not even realise.

The place is close to the Campus Square shopping centre. But the highlight of our stay was definitely the service we received from Rose. She was incredibly friendly, welcoming, and always willing to help. Her excellent customer service made our stay much more enjoyable.

Upon arrival, the geysers for the other 2 booked rooms were not working which was not fair because I booked weeks prior to arrival, so we had to use one shower for a day and two showers for the next day and I had booked for 3 rooms that had toilets and showers. The rooms didn’t have side tables and the plugs were very far from the bed which made it difficult to put our small accessories(watches and glasses) and charge our phones. The rooms are very cold and the one blanket provided is not enough. One important improvement would be to install a handrail on the stairs leading to Room 6, as they currently pose a safety hazard, especially when carrying luggage or using the stairs at night.

It was nice and clean

Wooden floor and the sound that the pump kept making during the night