The location is great with close proximity to light rail and Central Metro. Easy access to Haymarket, and also to the city

The noise. From the light rail and also the commotion nightly of people ‘partying’ downstairs at KFC. We didn’t have sufficient supplies of toilet rolls and bath soap. And also no coffee pods. Toaster was not cleaned and old. Toilet door handle was broken

Perfect location

Only very basic kitchen utensils

Location! Right in front of Central Station of Light Rail. Near by Haymarket station. Only 5 to 10 minutes walk to China town too. Easy check in and out! Perfect for a family of five

None

Convenient location, very clean inside. Modern furnishings. Washing machine was handy to have

Air-conditioning wasn't functioning properly. It was freezing in the bedrooms and sweltering in the living area no matter how we adjusted the settings. This resulted in poor sleep every night as we had to keep getting up and adjusting the temperature. We couldn't find any extra blankets anywhere. The smell of KFC from downstairs became a bit gross after a few days. The microwave didn't work at all – not even a power light. Lastly, we felt that some basic creature comforts were missing, such as the fact that there was a canister that said 'coffee pods' on it but it was completely empty. There was no milk in the fridge – not even little tetra pack single serves. No single-serve biscuits or hot chocolate sachets, no tissues.