Avenue Hotel VangVieng

Great location and staff are friendly

Nil

Really good priced and convenient accommodation! Rooms cleaned well and daily, pool was in good order and the front desk assisted with hiring a scooter and booking a tour! Also has a fridge you could get a beer and have round the pool!

Nothing to detract from giving a 10/10, but could do with some umbrellas round the pool and maybe some coffee, tea in the rooms !

Location, swimming pool and good value for money

I stayed at this hotel for four nights. There was an issue where the hotel mistakenly informed Booking.com that I had not checked in, even though I had. Thankfully, they acknowledged the mistake and corrected it. The staff were very friendly, welcoming, and always smiling. They were helpful throughout my stay, which I appreciated. The biggest disappointment was the breakfast. On the first morning, I asked for pancakes and was told they had run out but that more would be made later. Unfortunately, I never received them, either later that day or the following morning. Overall, the breakfast was inconsistent, and on a couple of days there was very little available, which was disappointing. Another issue was the noise. The hotel sells beer at the reception, and one evening some guests bought drinks and sat on the chairs outside my room drinking and talking late into the night. Since every room has chairs directly outside and the windows are covered only by curtains, the noise carried into the room and made it difficult to sleep. Guests were also smoking and drinking in these seating areas. There was a lack of privacy bcos of these chairs outside every room in walkway to the rooms. In addition, there is a bar called Gary's located behind the hotel, and the loud music and noise from there made it difficult to get a peaceful night's sleep. The hotel is in a very central location, within walking distance of many attractions, restaurants, and shops. While some reviews describe it as brand new, that wasn't my impression. It appears the property is under new ownership rather than being a newly built hotel. One maintenance issue that should also be addressed is the bathroom, as there was water dripping from the ceiling above the toilet during my stay. Overall, the excellent location and friendly staff were the highlights of my stay. However, improvements to the breakfast, maintenance, and noise management would make for a much better guest experience.