The accommodation was beautiful, clean, and spacious. The location was excellent! Everything was within walking distance. Giulia was helpful whenever needed.

According to the description, there were supposed to be slippers and toiletries in the bathroom, but unfortunately, they were missing (only soap available - no shower gel, shampoo or body lotion). Air conditioning was only on the upper floor and didn't work very well, though given the current weather, it didn't bother us.

Location and Palazzo ambiance.

There were no toilet paper, shampoo or soap of any kind, we had to run to the market to buy those items, if you have a late arrival it can be a problem. pillows were too slim. Second bathroom hand shower was loose, cleaning could have been better Checking out was troublesome, one must leave the keys inside of unit but keys are necessary to open the main lobby door, meaning we had to wait for someone to walk by and open the door

Замечательная квартира в центре Палермо. Чистая , удобная, рядом есть все, что нужно для пребывания в Палермо.

The property is close to the city centre and port, which is very convenient, as pretty much everything is at a walking distance. The location is quiet and quite beautiful.

It is impossible to sleep downstairs without an AC. Yes, there were two fans left near the bed but in the scorching heat of Palermo, this is nowhere near enough. Absolutely not happy with this sleeping arrangement. The sofa bed was also very noisy as it made sounds every time you turn around. No shower gel/ shampoo is provided which is a pity. Only one bar of soap for two bathrooms, one close to empty bottle of liquid soap provided for two bathrooms. And I repeat, this is an absolute necessity in the scorching heat of Palermo (about 34-36 degrees). The staff, although very friendly and polite, took ages to respond both before our arrival and after it. For example, nobody told us where to leave the key. We just assumed it should be left on the table. When we messaged to ask in the morning, no response came until we were at the airport, which was about 3-4 hours after I messaged.