The property itself is beautiful very stylish, modern, and clearly newly refurbished. The rooms are exceptionally well equipped with everything needed for a comfortable stay, including TV, WiFi, air conditioning, a washing machine, kitchen facilities, and a fridge. Access to the gym was also a great bonus. The location is excellent, situated in a lovely area with easy access to transport links, making it simple to get around Milan. A special mention goes to the front desk staff, who were amazing throughout our stay. They were friendly, professional, helpful and genuinely deserving of 5 stars. The main downside was that check-in and check-out times were enforced very strictly. We were allowed to leave our bags and go out before check-in, which we appreciated, but our room wasn’t ready until around 3:40pm despite the official check-in time being 3pm. Check-out was also strictly at 11am. Unfortunately, our experience with the manager was disappointing. She came across as condescending and unfriendly on several occasions. While waiting for staff to bring our luggage up at check-out, we were told we couldn’t leave a small bag of souvenirs on a table because it was “her office”. We also noticed other guests had their bags brought up from storage while we were asked to collect ours ourselves from downstairs. We had also specifically chosen the property because it was listed as child-friendly, so repeatedly being told to stop our children playing in the lobby felt harsh

Nice place to stay in Milan. Quiet neighbourhood and close to the train station.

Service was excellent and the place was spotless!

Perfect location in Milan. Very clean apartment and friendly staff. Located near tram and train station.